Full Project – The impact of effective human resources development on production quality of indigenous business

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CHAPTER ONE

1.0  INTRODUCTION

Among the many characteristics that enable organization to rise above its contemporaries is its human resources. That an organization succeeds in achieving its aim and objectives largely depend on how effective its human resources are.

This study focuses on how organization productivity increase or decrease because of how effective or ineffective its human resources are. The important of effective human resources management on the product quality of indigenous business, being the little of this study tries to draw attention to how Human Resources being the most important resources in the organization can make or make organizational goals. There are many resource in the organizational disposal e.g. money, material, machine and men, the first three are all important but they can’t manage themselves, they need the tough of men, which is Human Resources to be productive. Of the Human Resources of an organization is well motivated then the product quality of organization, will be well improved.

Human Resources are the quality of those in organizations, if this is not effective, the quality of their product will be low standard.

The case study of this research O’ Ben develops limited provides a very good ground for this study, because they are currently witnessing low ineffective Human Resources which derail organizational goals. I hope this study will go a long way in providing answers to their problem.

1.1  BACKGROUND OF THE STUDY

The effective management of human resources is the heart and soul of any business enterprises be it private or public, multinational or indigenous. In the endless effort to ensure the growth of indigenes business as the beginning of indus7trial development of Nigeria, the effort to really find out the impact of effective Human Resources management on the product quality of indigenous business become timely.

Human Resources a re the quality of those who work in organization if this is not effective, the quality of their product will be of low standard, but if well managed, it will be standard, machine and tools do nit operate themselves. It is human element that does these, as well as paper works. This means the Human Resources unavailable in any establishment.

Human Resources therefore will provide the frame work for analyzing expanding and evaluating the product quality of indigenous business in Nigeria, O’ Ben developers limited Anambra State was  used as a case study in this work.

1.2  STATEMENT OF THE STUDY

The need to improve product quality of indigenous business is aimed of speeding up the process of industrial development. This makes Human Resources management very important as it will enhance thinking, panning executing and achievement or organizational result that O’ Ben developers limited just like other indigenous business is performing below expectation is a well known tru7th. This below expectation performance is not because the staff is not qualified, people working in O’ Ben developers, the truth is that human element has not been properly managed, case of negligence in the welfare of staff, these reduces their morale  therefore their efficiency.

Again, there is also the problem of inconsistency in politics and programmes and practices formulated by the management and managed in a manner that will enhance the value and contribution of the work force.

In the same way, O’ Ben developers limited does not  have in place and adequate training and development  programme that will lead to reduction in cost Associated with accidents.

Similarly, the low productivity of Nigeria businesses, as a result of low efficiency in Human Resources, has lead to massive importation foreign goods into the country.

1.3  OBJECTIVE OF THE STUDY

1. To determine the impact of Human Resources on O’ Ben developers limited.
2. To association weather the low productivity currently being witnessed by O’ Ben developers is as a result of poor Human Resources.
3. To verify if a well manages Human Resources will go long way in increasing the product quality of not only O’ Ben developers but also other indigenous business in Nigeria.

1.4         RESEARCH QUESTION

The research questions will be structured in line with statement of the problem, such questions will be included as:

1. What are the reasons for the low productivity always recorded by indigenous business in Nigeria?
2. Why are there no enabling policies by the management of O’ Ben developers limited t enhance the value of the work force?

• Is the corporate reward and compositions system of O’ Ben developers fair?

1. Are there well trained workers in O’ Ben developers limited, who can realize the objective of the enterprise?
2. Are the workers of O’ Ben developers limited satisfied?
3. Are the workers properly motivated?

1.5  SIGNIFICANCE OF THE STUDY

The significance of this study can not be overstrained, it  is hoped that at the  end of the study it will contribute towards solving some problems if will among others:

1. Help the government to become aware of the performance appraisal of private enterprise such as O’ Ben developers limited.
2. It will become a part to conflict resolution in business organization in Nigeria as it will inform on how to cope with yearnings and aspiration of the workforce.

• It will become a guide to understanding of the problems of Human Resources management.

1.6  SCOPE OF THE STUDY

The firm of interest covered by this research is O’ Ben developers limited since 1994, government has been under severe pressure to take a firm decision on –indigenous companies which have continued to suffer loss instead of recording profit. The products are declining, instead of recording justifiable growth. The problem of O’ Ben developers limited range from management situation al inadequacies to infrastructural deficiencies.

The distribution of indigenous pro duct has always been a problem in the sense that inadequate facility often make it difficult to ensure that products are fairly and equitably distributed, storage facilities have  been a major constraints. The above goes to explain the reason for the choice of O’ Ben developers, produce6r of the hurricane ice-cream at Km 42, Onitsha Enugu express way, Iyagu Layout, in Awka, Anambra state.

1.7         LIMITATION OF  THE STUDY

In the course of this research, the following limited my actions:

First, there was the problem of finance that is normally encountered in research works. I expected this as  I am but a poor student who could not provide the heavy finance in this type of research. However, I managed with my little resources to get maximum result.

Again, there was equally the problem of time the authorities do not give enough time to really carry out an exhaustive research.

There was also the anticipated problem of the research of respondents to questionnaires. However I managed to solve the problem within the confines of the available resources.

• DEFINITIONS OF TERMS

Human resources management

Human resources management is a set of policies which has significance to the organization which  are used to  enhance interaction employee commitment and quantity of work life as well as means of meeting broader business goals such as charging, organizational values, structures and delivery mechanism.

Product Quality

The quality of a product is what sell it. That is while so many organizations spend such money in trying to procure the right materials so as to produce quality products that will be acceptable to the customers.

Indigenous Business

Indigenous business are those business tat are owned and financed by the citizens of this country.

The government of this country is  trying  it’s best to create an enabling environment so as to encourage more of it’s citizens to follow the foot steps of people like Dangote, Ibeto etc in opening their own  business.

Effective

Effectiveness is all about how employee goes about in achieving the right result. It’s about achieving the desired result using the available materials.

Organization development

This is a plan process designed to improve organization effectiveness and health through modification in individual and group behavior, culture and system of organization using knowledge and technology of applied science.

Product management

Product management involves the organization of the use of equipment and other resources to create products that are often tangible or intangible.

Human capital

This means the planning, organizing, directing and procurement development, comprehension integration, maintenance and separation of the human resources to the end tat individual organization and societal are accomplished.

Human resources plan

This can be defined as the process of ensuring that Human Resources requirement  on an organization are identified and plans are made for satisfying that requirement.

Development

This can be defined as a systematic process of growth and development by which manager develop the ability to manage.

Training

This can be defined as a learning process whereby by people acquire skills, knowledge to aid the achievement of goals.

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Full Project – The impact of effective human resources development on production quality of indigenous business